This Privacy Policy describes how BULK Wholesale collects, uses, stores, and protects personal information in accordance with applicable laws of the United Arab Emirates, including relevant data protection regulations applicable in the Emirate of Abu Dhabi.

By using our website or services, you agree to the terms of this Privacy Policy.

 1. Information We Collect

We may collect and process the following types of personal information:

1.1 Personal Identification Information

• Full name
• Phone number
• Email address
• Delivery address

1.2 Transaction Information

• Order details
• Payment method (limited details only; we do not store full card information)
• Purchase history

1.3 Technical Data

• IP address
• Browser type and device information
• Website usage data (via cookies or similar technologies)

2. How We Use Your Information

We collect and use personal data for the following purposes:

• To process and fulfill orders
• To arrange and manage deliveries
• To communicate with customers regarding orders or inquiries
• To improve our products, services, and website functionality
• To comply with legal and regulatory obligations

We will only process personal data where there is a legitimate business purpose or legal basis.

3. Payment Information

• All payments are processed through secure third-party payment gateways.
• The Company does not store full credit/debit card details.
• Payment data is handled in accordance with applicable security standards.

4. Data Sharing & Disclosure

We do not sell or rent personal data. However, we may share information with:

• Delivery partners and logistics providers (for order fulfillment)
• Payment service providers
• Government or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Data Storage & Security

• We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
• Data is stored securely and retained only for as long as necessary for business or legal purposes.

6. Cookies & Tracking Technologies

• Our website may use cookies to enhance user experience and analyze website traffic.
• Users may choose to disable cookies through browser settings; however, this may affect website functionality.

7. Customer Rights

Subject to applicable laws of the United Arab Emirates, customers may have the right to:

• Request access to their personal data
• Request correction of inaccurate information
• Request deletion of data (where legally permissible)

Requests can be submitted through the contact details.

8. Data Retention

• Personal data will be retained only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory requirements

9. Third-Party Links

• Our website may contain links to third-party websites.
• The Company is not responsible for the privacy practices or content of such external sites.

10. Children’s Privacy

• Our services are not intended for individuals under the age of 18.
• We do not knowingly collect personal data from minors.

11. Policy Updates

• The Company reserves the right to update this Privacy Policy at any time.
• Updates will be effective upon publication on our website.